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Delivery Information

We currently offer delivery to the United Kingdom only. If you would like to order for delivery to another location, please contact us to enquire.

Orders placed by 11AM Monday-Friday will be dispatched the same day if stock is available. Does not include Bank Holidays. Delivery times cannot be guaranteed. If ordering a back-order item then we will dispatch the item as soon as it becomes available. We will keep you up to date by email.

Our Delivery Services
Delivery PartnerDelivery TimesPrice
United KingdomRoyal Mail, DPD, Hermesusually 2-3 days£2.99
GuernseyRoyal Mail, DPD, Hermesusually 3-5 days£2.99
United Kingdom
(Rugs)
FedExusually 2-3 days£20.00
Guernsey
(Rugs)
FedExusually 3-5 days£60.00
Shipping costs and service providers are subject to change at any time.

Delivery FAQs
What should I do if my order hasn’t been delivered yet?

Where we can, we provide tracking details. Please see your dispatch confirmation for any of these details. Alternatively please contact our customer service team and we can look into this for you.

How can I find your international delivery information?

We only ship to the UK. If you are looking place an order for delivery outside of these territories, please contact our customer service team and we will be able to provide a quote for shipping.

Can I track the delivery of my order?

Any tracking details available will be included in your dispatch email confirmation. If no tracking is provided unfortunately the method of shipping doesn’t include tracking. You can contact our customer service team for an estimated delivery time frame.


FAQs

Order Tracking

Size Guides